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Emerging Trends in ERP

Enterprise Resource Planning is a system of inter-related business processes and software applications used to efficiently and consistently manage company operations. Good ERP should integrate all the facets of an operation, including sales, service, accounting and supply chain management .

Customer Engagement

One of the main or the major influence of the ERP strategy is to recognize the power of customer. It is easy for the customer to understand measure and distribute information across social media group means all ERP systems will have to consider the customer first and be able to modify procedures to fit with what the customer requires by the use of mobile devices.

Cloud Adoption

ERP vendors are generally slower than other portions of the software industry by adopting newer technologies due to the complexity of the applications. But the growth and stability/reliability of cloud vendors such as Amazon Web Services, Rack Space, Microsoft, Hewlett Packard, Google and others are enabling ERP vendors to look to the cloud to decide how best to use this new and exciting addition to the IT landscape and deliver true Software as a Service (SaaS) solutions.

User Experience

In the past ERP applications were created to enhance the capture of transactional data using featureless character based user interfaces. Today, ERP applications have arrived at a crossroads. Vendors now engage with UX (user experience) Engineers to give the user rich graphical features that enhance user involvement and provide business intelligence (BI), and collaborative displays that facilitate intelligent business decisions and up to the minute customer relations. The emphasis is on providing operational and strategic conclusions rather than just capturing the data. This enables the ERP vendor to be a true business partner with the user of the application.

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